Returns & Exchanges at Zing

We want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your new look isn't quite right, we are here to help you find the perfect fit or provide a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place your unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

  • 3.
    Print and Attach Label

    Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.